Solution-made problems and cash from chaos
While everyone's saying how you should focus on using new technology to increase efficiencies, what if the real opportunity lies in foreseeing the consequences of solution-made problems?
Not so long ago, getting a hold of someone was hard. You had to pick up the phone and hope they were in the office. You could send a letter, but it would take days to get there. UGH! No thanks. I need an answer NOW.
Then came email. Instant, easy access. Problem solved.
But this solution created another problem--inbox overload.
For a while, people just had to deal.
Then came those lovely internal messaging programs for businesses (Slack, Teams, etc.). Now, inboxes aren't as crammed (or so we think). But now people have even easier, even instant-er access. And now they expect instant-er responses because it's easier than ever before.
But now you have multiple methods of communication. Did Carol send you that attachment via email or did she message it to you? (Please don't tell me she texted it to my cell--I can't even.)
Did these messenger programs really solve a problem? Debatable. Either way, they've created new problems.
Generative AI is the most obvious harbinger of future solution-made problems. An omen of sorts.
When we find new solutions, we find new problems. And so Utopia will never be anything beyond an unattainable ideal.
If this messiness is inevitable, we might as well make some cash from chaos.
So, I ask: What new problems can you create today?
Goodbye. Adios. Adieu.